Good questions. Sparkling answers.
Do you clean Airbnb and other short-term rentals?
Yes, turnovers and backup coverage are services we're reopening for, subject to availability, access and a confirmed scope.
Are cleaning supplies included?
We confirm supplies, equipment, specialty products and sensitivities before service. Please don't assume any particular product is used without asking.
How much does it cost?
We use our existing Square service pricing and provide a confirmed quote based on your selected service and any approved extras.
Can I request a last-minute clean?
You can request one. Same-day or rapid response is not guaranteed until accepted.
Do you bring linens and restock supplies?
Not automatically. Host-provided linens, supplies, wash/dry duties and restocking are clearly specified per assignment.
Do you clean inside ovens, fridges and cabinets?
Those items depend on the service and approved scope. Additional interior cleaning may be an extra.
What about heavy clutter, mold or biohazards?
These require separate evaluation. Hazardous materials, pest infestation, mold remediation and other specialized work are not part of routine cleaning.
Do you work with apartment complexes and property managers?
We welcome inquiries for vacant-unit turns, leasing-office and model-unit upkeep, and backup cleaning. Multi-unit scheduling, required documentation and access procedures are agreed per property.
Can I book recurring service?
Yes, recurring requests are welcome. We confirm the cadence and staffing before accepting.
What if something was missed?
Report the issue promptly, ideally with photos, so we can review the original scope and arrange a reasonable remedy if warranted.
Can I give a cleaner a tip?
Tips are appreciated but not required. Tip handling will be communicated when booking.